Archive for the ‘Frequent Flyer’ Category

2D or not 2D

Saturday, December 15th, 2007

Today I have concluded my first purely domestic itinerary and achieved my Platinum status by flying from San Diego to San Francisco via Salt Lake City (yes, it really isn’t on the way).

The flight to Salt Lake was delayed due to a ripple effect (the plane arrived to SLC late from the east coast due to weather). My seat selection tricks worked and I found myself next to the only empty seat on the plane (in a row of 3).

Even with the late arrival there was enough time to grab a burger at Burger King, especially as this flight was also delayed 20 minutes. As usual I asked if an upgrade is possible and surprisingly the answer was “sure!” and I immediately got my new boarding pass assigned to seat 2D (window seat in a 1-2 row on CRJ-900) with 2C next to me vacant.

The first class seats were slightly wider and with a lot more legroom. My drink was refilled as soon as I finished it was cleared just as fast. I rested most of the flight until our only slightly late arrival at SFO.

I’m now in the shuttle home. I’m the only passenger! Good to be back.

Abflug nach Deutschland

Thursday, October 18th, 2007

Approximate flight path to Frankfurt(that is, departure to Germany for those of you who don’t know German)

Yes, I’m flying again, this today my itinerary is SFO-IAH-AMS-FRA (that’s San Francisco, Houston, Amsterdam, Frankfurt), and then a train to Saarbruecken. The plan is to fly to Germany for a conference and visit my brother on the way. I’m going to be there for 10 days. I’m all packed (well, except my laptop) and in an hour I’ll be boarding the shuttle to the airport to start my journey.

In order to qualify for platinum I need about 3000 more miles. If I do not get any other trip funded this year, I’m considering doing a mileage run to West Palm Beach or to Boston. In the case of Boston, I might want to stay there for up to a week. Honolulu is also an option, although more expensive and with less miles.

Mexico City – Here I come

Sunday, September 2nd, 2007

Mexico City SkylineIn a previous post I talked about my frequent flyer miles plan for this year, and referred to the topic of a Mileage Run. This weekend I decided to make good on my plans and go on a weekend vacation to Mexico City practically free of charge.

How could I do that? Easy. I started by booking a flight from San Francisco to Mexico city via Atlanta on Delta airlines for $323 including tax and three nights in a hotel for $111 including tax. On the savings side of the equation are four nights in a bay area hotel which costs $220, 12,143 award miles and 6,939 status miles. The award miles are equivalent to half a one-way flight from Tel Aviv to San Francisco. If priced part of a return ticket this is worth about $200. So in all, I pay $434 and save $420. I also save on food due to visits to the airline lounges and on all expenses when I’m in Mexico City.

Anyway, the dates are 27/9 – 1/10/2007. On line updates will be posted.

Handbag Only

Monday, July 16th, 2007

KLM 737-800Last week I flew back home with no luggage, with only a handbag. This was due to the fact that I left my luggage at my brother‘s house in Saarbrücken. I will pick the luggage up when I return to Dagstuhl (and my brother) in October.

However, then I will be flying from the US and back, and thus will be able to carry the luggage left at my brother’s house in addition to whatever luggage I fly with to the US.

So, how do you fly handbag only? I checked in for my flights the day before and printed out an electronic boarding pass. I then used this boarding pass to go directly to the gate and board the flight without even passing the checking counters. Even my Silver status was mentioned on the boarding pass, so I got to use priority boarding as well.

In the Amsterdam – Tel Aviv leg I was assigned a whole row, but shortly before departure the flight attendants had to move two children who sat near the emergency exit to my row.

Upon landing at Ben Gurion airport, I head directly outside and wait for a shared taxi that (after three hours) brought me home.

Business Class

Sunday, July 1st, 2007

KLM Miniature HouseSpecial Update from Amsterdam Schipol Airport… I got upgraded to business class (“Europe Select”) on my flight to Amsterdam because the flight was overbooked and Economy was full, so I got to feel KLM shorthaul business class service. The seats are standard Economy seats, but the service is improved. The food is served with real utensils and plates, and every passenger gets a personal video player with a selection of movies (I saw “300″), high quality earphones, and a kit with earplugs and eyeshades (among other stuff).

However, the two best things about “Europe Select” are the fact that the center seat is always free, and the fact that they clear trash and trays from your seat much faster than in Economy, several times during the flight. And the last useful perk is lounge access, which I am using right now to write this blog post.

Now I need to explain why there’s a model house in this post. Well, that’s another benefit of KLM Business class. You get one of these collectible model houses for free. Not very useful, but serves as an icon for this post…

On my way again

Sunday, July 1st, 2007

KLM Fokker 70Yes, the airplane is here for a reason. I’m writing this post from the DAN lounge at Ben Gurion airport (TLV). I’m flying to Frankfurt via Amsterdam, and then wait to join my colleagues in a taxi to Dagstuhl, Germany. There, I plan to attend a Dagstuhl seminar titled “Computational Social Systems and the Internet”. My talk on Personalized Ranking Systems will be given tomorrow afternoon.

So, why am I flying via Amsterdam when EL-AL and Lufthansa each operate two direct flights on this flight daily? The reason is of course miles. I am a frequent flyer of KLM and thus prefer to earn KLM frequent flyer miles instead of Lufthansa’s.

That’s all for now. Next update from Dagstuhl itself, on their free wifi and wired network.

So, why do you need Gold/Platinum?

Wednesday, June 20th, 2007

I promised a post about gaining levels, so here it comes.

Elite Status gives the frequent flyer several advantages. The first advantage is more miles, in Platinum status I get two miles for every mile I’ve flown. Just to put that into perspective, in Platinum level for every flight from Israel to the US west coast you get a free flight from Israel to Europe (30,000 miles). And for two such flights you can get another flight to anywhere in the US.

The second important bonus is access to lounges. From Gold level onwards you get free access to airline lounges of all SkyTeam partners.

The third bonus is free upgrades. When a flight is overbooked in Economy class, the airlines upgrade some passengers to Business class. These upgrades are usually given based on frequent flyer level.

So, some info about myself. Here’s my plan for this year:

Month Flight (click for map) Status Miles Award Miles
January Tel Aviv – Hyderabad via Amsterdam 13,276 19,914
April Tel Aviv – Frankfurt; Stuttgart – Amsterdam – Tel Aviv (Award ticket ELAL + KLM) none - 5,000
May Tel Aviv – Honolulu via Amsterdam, San Francisco, Newark, and Paris 20,545 30,817
May Honolulu – Hilo (not Skyteam) none none
July Tel Aviv – Frankfurt via Amsterdam 5,606 8,410
August Tel Aviv – Istanbul direct (not SkyTeam) none none
September Tel Aviv – San Francisco via Amsterdam (one way) 7,513 11,269
October San Francisco – Frankfurt via Houston, Amsterdam and Newark 13,831 24,204
TOTAL 60,771 89,614
Previous Balance/Level Silver 45,230
New Balance/Level Gold 134,844

Miles and More

Monday, June 18th, 2007

The title of this post is the name of Lufthansa‘ s frequent flyer program, but the post is about my quest for miles in general. The purpose of this post is to try and explain what these miles are and why and how I collect them.

First of all, for those of you who think I’m crazy, or want to join me, I suggest visiting FlyerTalk – The world’s leading frequent flyer community.

In this post, I’m going to focus on the frequent flyer program I’m enrolled in – KLM/Air France Flying Blue.

The basic idea is simple: Whenever you fly with the airline or their partners you get miles based on distance flown, which you can then redeem for free tickets based on zones in the world. There also status miles which are reset every year and let you gain Elite levels if you pass some threshold.

Optimizing for miles means many things. First, it means planning all your flights on one alliance of airlines, in my case SkyTeam, which covers three US airlines (Delta, Continental, Northwest) and many European airlines (KLM, Air France, Czech Airlines, Alitalia, etc.). Second, you must make sure your flight gives you 100% mileage, as some cheap flights only give 25%. Third, you can plan your itinerary in order to maximize your mileage, without compromising cost.

For example, if I need to fly from San Francisco (SFO) to Frankfurt (FRA), I can fly direct with Lufthansa, and gain 5,700 miles on Lufthansa one way:

SFO-FRA

I can fly via Newark (EWR) on Continental and get 6,434 flying blue miles:

SFO-EWR-FRA

or I can add another free connection in Houston and get 6,904 miles:

SFO-IAH-EWR-FRA

I am going to pick this last path, mostly because this way I will qualify for Platinum level, which requires 60,000 miles per year. More on levels in a later post.

Air France Replies

Saturday, June 16th, 2007

In a previous post I wrote about the disservice I had on board an Air France flight. I have recently received the following letter in reply (Scanned image of the letter):

Dear Mr ALTMAN,

Your letter was transmitted to us by the by the Flying Blue Service. Thank you for having taken the time to write to us, thus giving us the occasion to communicate with you. We welcome feedback from our passengers, as we realize that this is our best means to maintain, and whenever necessary, improve the quality of our service.

We are sorry to learn that you were dissatisfied with the conditions during your flight from Paris to Tel Aviv, on 22/05/07. l fully understand your displeasure, and wish to apologize on behalf of Air France. We try to satisfy the passenger’s seat requests. but we cannot guarantee them. l regret the Exit seat couldn’t be assigned to you for safety reasons.

Furthermore, we do our utmost to insure the all-round professionalism of Air France cabin crews throughout their career. Your cabin crew is required to speak three languages, including English and french. We are generally proud of the professionalism af Air france personnel. I am sorry that on this occasion the service you received was not up to standard.

I do hope that you will afford us another opportunity to serve you to your entire satisfaction.

Yours sincerely,

LISE LEVY
Customer Relations Officer

No miles were credited to my account. I’m not sure if I’m going to take this futher.

Boarding Passes

Wednesday, May 23rd, 2007

This is how 8 flights look like. Boarding pass slips for my entire journey.

Boarding Passes